You may have noticed a few things in the past few days:
1. Very unfortunately, there has been an earthquake in Taiwan
2. ChinesePod just hasn’t been responding quite as promptly to your discussion comments and blog comments.
Well, low and behold, these two are related. For some reason, when we arrived back today from Christmas […]
Archive for the 'Support' Category
ChinesePod Blog and Blog Comment RSS Feeds
Published by September 15th, 2006 in Product Features, Support and About ChinesePod. 9 CommentsWe have recently made some changes to our blog. The format has been refreshed, and a structure was implemented that will allow us to offer several, multilingual blogs. Unfortunately, the changes made interrupted the RSS Feed for the ChinesePod Blog and Blog Comment RSS. You will need to re-subscribe to the RSS […]
Service Disruption Report - Thursday, July 27th
Published by July 27th, 2006 in Support and News. 2 CommentsPlease be advised that ChinesePod.com experienced a service disruption on Thursday, July 27th that impacted our database records from the 12 hour period starting 6pm Wednesday, July 26th, to 11am Thursday, July 27th Shanghai/Beijing Time. Any changes that occurred during this period have been deleted. Affected areas of the website include comments (weblog […]
Last week we migrated ChinesePod.com to a new server environment better able to manage the increasing amount of traffic created by our growing community of learners. Despite our best efforts the upgrade negatively affected some of our users. And for this we would like to sincerely appologise. We used a local company Sun DNS for […]
We have successfully (knock on wood) upgraded our server environment on time and within specifications. As for the budget, no word yet but I think I overheard Hank say something about brown bagging lunches? There are a few odds and ends that need to be completed, and we continue to test the system to […]
Important Announcement
Maintenance has been scheduled for ChinesePod.com Wednesday May 10th between 10:30am and 10:30pm Shanghai (and Beijing) time. We are upgrading our server environment to improve performance, and better support our growing community of learners. This means that the ChinesePod.com website will be available intermittently during the upgrade process. We are sorry for […]
After much trial and error ChinesePod is happy to announce that we have restored the ability to Copy & Paste from our PDF lesson transcripts. The ability to copy and paste the dialogue of our daily audio lessons was inadvertently disabled when we upgraded to the current PDF format. The problem now appears […]
Just a reminder that there will be no Shanghai Daily Buzzwords, News Update nor new Grammar Points this week because of the 7-day Chinese New Year holiday. Everything will be back to normal on Monday.
Please be aware that we have implemented a new naming convention for ChinesePod podcasts. We hope that this will reduce the confusion caused after we began offering podcasts at several different levels of difficulty. This change should not impact your ability to receive podcasts. However, podcasts that you have already downloaded may […]
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